What I like most about my team is that we train so that we can provide the patient with the top customer service. Everyone knows how to do everything, from greet someone at the front, answer the phone, to schedule their appointment, to even help them in the back, so that if someone's busy, then the next person can jump right in, and they know exactly what to do.
I start by hiring the right people. I love friendly people with positive attitudes, and they love to do things for people. That way, you don't have to ... you can't train someone who doesn't like people to do something for people, so I get people who already love people, and it shows.
You'll notice, like one of the first things you get when you walk in this office, is people will smile at you. They'll want to get to see you. They're excited to see you. They're excited to help you, if you have any issues. Just that alone will give someone an even better experience than just getting the process done.
Every member of our dental team in Chattanooga is committed to providing superior care to every one of our patients. Feel free to ask for anything to help make your dental experiences more pleasant. We’ll always do our best to accommodate you! Meet our team below.
Lois joined our team in November 2018. She was born in Chattanooga and spent most of her life in Florida. She now lives in Ringgold, GA. She is married to her wonderful husband, Stephen and has two beautiful children and a stepdaughter. She is enjoying her new career as a first time dental administrative assistant and is excited to see what the dental field will hold for her in the future.
Outside of work, Lois enjoys taking her kids to the park, going on family trips, and relaxing at home. Disney is her favorite family vacation destination out of everywhere they have traveled.
Stephanie graduated from Fayetteville Technical Community College in 1991 and has since practiced in general dentistry, periodontics, orthodontics, cosmetic dentistry, and holistic dentistry. She joined the Smiles of Chattanooga team in 2009. She is certified to administer local anesthesia and to administer and monitor inhaled sedation. She is also certified in laser dentistry.
Stephanie is honored and excited to be a part of the Smiles of Chattanooga team, the BEST place she has ever worked in her 26-plus years in dentistry. She enjoys providing her patients with five-star customer service and a dental experience unlike any they have had in the past. She also loves developing lifelong relationships with them.
Stephanie enjoys learning about and sharing natural alternatives for health and wellness, especially essential oils. Her hobbies include quilting, reading, riding bikes, water aerobics, walking, and spending time with her family, especially her two granddaughters, Madelyn and Penelope. Both of her grown children, Matt and Emily, live in the area. She and Kevin share their home with their cat, Killer.
A native Ellijay, GA, Erica started her dental career in high school working part-time as a dental assistant. She went to college at Valdosta State University, where she pursued dental hygiene. She graduated with honors as a dental hygienist in 2007. She was a Hinman scholar and received the academic achievement award for graduating top of her class. She is also laser certified.
Erica started working for Smiles of Chattanooga in 2014. She is happy to be part of a team that treats patients like family and ensures they have the best treatment and experience possible. She now resides in Ooltewah with her husband, Josh, their two daughters, Emersen and Ellingten, and their dog, Ransom. In her spare time, she enjoys spending time with her family, doing anything outdoors, and watching college football.
Brooke attended hygiene school at West Liberty University in West Virginia, where she received a bachelor degree of science in dental hygiene in 2007. She joined the Smiles of Chattanooga team in 2015. She is certified in local anesthesia, inhaled sedation monitoring, and laser dentistry. Her favorite part of the job is helping our patients achieve overall health, and she also loves building relationships with them and her teammates. Her husband is co-owner of CrossFit 10-99 in Red Bank, so she enjoys CrossFit. She also loves traveling home to West Virginia to spend time with her family and hanging out with her bulldogs.
A native of Macon, GA, Jessica graduated from Central High School in Macon. After graduation she went to Central Georgia Technical College, graduating with honors in 2005 with an Associate of Applied Science in dental hygiene. A member of our team since 2012, she is certified in local anesthetics, administration of inhaled sedation, and laser dentistry. She enjoys educating patients on how to care for their teeth and meeting new people. In her free time, she enjoys attending church, camping, traveling, taking care of her honeybees and chickens, and creating memories with her children. She is also a big Georgia Bulldogs fan. She and her husband, Clay, have three children and a family dog. She feels blessed to be a part of the Smiles of Chattanooga team.
Gale is our administrative assistant team leader and one of our financial coordinators. She has been with Smiles of Chattanooga since 2007. Gale has a genuine passion for dentistry. She has been involved in many aspects of patient care since entering the dental field in 1983.
A graduate of Cleveland High School in Cleveland, TN, she studied at East Tennessee State University in Johnson City and Cleveland State Community College in Cleveland, where she received an Associate of Applied Science degree. She also received a Registered Dental Assisting degree. She knows CPR and can help patients with their questions about CareCredit, LendingClub, DentalBanc, and Denefits. She has received training from Fortune Practice Management, Hygiene Mastery, Productive Dentist Academy, CEREC 30, and the Scheduling Institute.
She enjoys helping patients get their dental work done and seeing it through from start to finish. It is a great feeling to see someone smile their most beautiful smile! She also feels blessed to work with talented, kind, compassionate, and caring individuals who are committed to making beautiful smiles.
She lives in Charleston, TN with her husband, Johnny, their two dogs, and two horses. She has a stepson, Jay, and three precious grandchildren. When away from the office, she enjoys spending time with family and friends, Tennessee football, golf, traveling, and being outdoors.
Brenda has been with Smiles of Chattanooga since 2014, and her primary responsibilities are handling insurance claims and billing. Before entering the field of dentistry in 2008, she worked in the insurance industry. This gave her valuable experience working with claims, something she enjoys doing. Helping our patients with this aspect of their dental care and giving them one less thing to worry about is one of her favorite parts of the job. She enjoys the real smiles and genuine kindness in our office. She has received training from the Scheduling Institute and Fortune Practice Management.
She loves spending time with her husband, two wonderful children, and four beautiful grandchildren. Her favorite activities include reading, taking girlie trips with her besties, and spoiling her grandchildren shamelessly.
Deborah helps patients as a financial coordinator. She has a bachelor’s degree in marketing and business from Middle Tennessee State University in Murfreesboro, TN. She has been part of our team since 2014. She likes working with such an outstanding group of doctors and team members who are so positive and offer such quality dental care.
Deborah and her husband, Brett, love visiting with their grown children and grandchildren. She also likes gardening and scrapbooking.
Sharon relocated to the Chattanooga area from Maryville, TN in 2016 with her husband, Jeff. She is a mother of two beautiful children and has a beautiful extended family, which includes a daughter-in-law and two stepchildren. She was born and raised in Illinois, where her dental career began. She is a graduate of Proviso West High School in Illinois, and later the Loudon dental assisting program in Tennessee. With more than 30 years in dentistry, she is a registered dental assistant with additional certifications in coronal polishing, dental radiology, inhaled sedation monitoring, and sealants. She also has cross-training in administrative assisting, which is her current role at Smiles of Chattanooga. She loves the feeling of working with family and watching the transformation of patients’ smiles.
When not in the office, she loves to camp, play softball, and spend as much time as she can with her children. She also enjoys hiking and vacationing at the beach. She is an avid pet lover, which explains her two dogs and four cats.
Cindy has been a dental assistant since 2004 and joined our team in 2008. She attended Chattanooga Central High School and has also taken courses at Kentucky State University and Owensboro Community & Technical College. In July 2007, she completed the DentEd Online Dental Assisting Registry Program. She is certified in dental radiology, inhaled sedation monitoring, and sealants. Additional skills include phlebotomy and platelet rich plasma, CEREC, CPR and AED, and Six Month Smiles. She has received training from the Scheduling Institute and Fortune Practice Management.
Having benefited from orthodontics as a teenager, she knows the positive impact dentistry can make in a person’s life. She has a special passion for cosmetic dentistry and treasures giving people the smile and self-confidence they deserve.
Cindy loves spending time with her family, including her wonderful husband of 38 years, two grown children, and beautiful granddaughter. She is a Christian and enjoys going to church and spending time with her church family!
Rebecca was born and raised in Chattanooga and is a graduate of Berean Academy. She then attended Miller-Motte Technical College and has been working here since 2014. She is certified in dental radiology, sealants, coronal polishing, and inhaled sedation monitoring. She loves being able to help people smile again and feel great about themselves. When not in the office, she spends most of her time camping, hiking, and white water kayaking, especially with her husband. She has two rescue dogs, River and Brook, and loves to help the homeless in her spare time.
Born and raised in the Chattanooga area, Taylor is a graduate of Soddy Daisy High School. She attended Chattanooga State, where she became a registered dental assistant. Taylor has been a member of the Smiles of Chattanooga team since 2013 and cannot imagine a more fulfilling place to work. She loves being a part of a team who changes people’s lives every day. She especially enjoys seeing patients who were scared to death and not wanting to smile leave our office with a beautiful smile they are proud to show off!
She is certified in radiographs, CPR, inhaled sedation monitoring, coronal polishing, and applying sealants, and she is a phlebotomist. She also has received training in chemical dependency.
In her free time, she enjoys spending time with her family, and especially loves going on hikes/walks with her fiance and her Labradoodle, Sage.
Stacy was born in Chattanooga and graduated from Soddy Daisy High School. She attended Miller-Motte Technical College, where she became a registered dental assistant. She is passionate about dentistry and loves being able to help patients overcome their fears and feel good about their smile. A member of our team since 2017, she is certified in radiology, inhaled sedation, and coronal polishing. She is a wife and mother of four teenage children, two girls and two boys. She enjoys spending time with her family as well as hiking with her two dogs.
Lacey was born and raised in Chattanooga. She attended Silverdale Baptist Academy for high school and continued her education at Future Dental Assistants of Atlanta, where she earned her dental assisting certificate. Part of our team since 2017, she is certified for radiology, sealants, coronal polishing, inhaled sedation monitoring, and CPR. She always has our patients’ best interests at heart and enjoys helping them feel better about themselves, their health, and how they look. She works closely with our dentists on Invisalign cases. Lacey has an adorable red-headed son. When she is not working, she loves to be outdoors with him and their dog, especially if it involves fishing or swimming. She also likes to paint and draw landscapes and animals.